Frequently asked questions
Our refund policy allows you to cancel your reservation up to 48 hours before your scheduled arrival for a full refund. Cancellations made within 48 hours of arrival will incur a one-night stay charge. Please contact our customer service for assistance with cancellations and refunds.
You can reach our hotel from the airport by taxi, shuttle service, or public transportation. Taxis are available 24/7 outside the airport terminal. Our shuttle service can be booked in advance through our website. For public transportation, take the airport bus to the city center and then transfer to the metro line that stops near our hotel.
Our hotel offers a variety of services to ensure a comfortable stay for our guests. These include free Wi-Fi, a fitness center, an on-site restaurant, room service, laundry service, and a business center. Additionally, we provide concierge services to help you with any special requests or travel arrangements.
